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Reservation &
Cancellation Policies
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Rates: Published rates have
been discounted for advance reservations and AAA. Rates apply to
reservations only and may not apply to weekends, holidays, special
events, groups, conventions, or travel agents. Rates are
subject to change until confirmed. Minimum stays may apply.
Rates are based on the number of persons occupying the room and are
subject to NJ state and local taxes. As date periods and unit
types book, our rates may increase.
Reservations: To reserve, please
phone our office to make reservations before sending deposit.
Customer is responsible for the entire number of days reserved.
Balance is payable upon arrival in cash, traveler’s checks, money
orders in US dollars, or most major credit cards. No personal
checks accepted on arrival. Reservations will be held until
5pm unless other arrangements are made. Advance reservations
are accepted with room type, number of adults and children, and
dates clearly stated. Names of all persons occupying room will
be required at the time of booking. Any changes or
misrepresentation upon arrival will void the reservation without
refund. All reservations are subject to strikes, failure of
guests to vacate and causes and conditions beyond our control.
We are not responsible for event and special event package changes,
failure of others to perform, or acts of nature. Only
registered guests are allowed on the property.
Room Preference: Room
preferences/locations are accepted; however, rooms are guaranteed by
type A-G, not by specific room number or floor. We will always
try to satisfy specific requests.
Deposits and Payments: Deposits are
required on all reservations by personal check, bank or postal money
order in US dollars. Reservations up to 3 nights require a
minimum 1 night deposit; 4-7 nights require a minimum 2 night
deposit; over 7 nights require a 3 night deposit and will be applied
to the first and last night's lodging. Townhouses and 2 bedroom
units require 50% deposit. Deposits are not transferable and are
required 7-10 days after reservation is made unless other
arrangements are made. Personal checks must be received two
weeks before arrival date. Returned checks or NSF checks
are subject to a $30 processing fee.
Changing or Modifying Confirmed Reservations:
Altering your reservation by adding or deleting days, people,
changing room types or changing any terms will cancel that
reservation. Any requests for changes in dates or terms will
be considered and determination made if we can accommodate the new
request.
Cancellations & Deposit Refunds: If
you wish to cancel a confirmed reservation, 75% of the deposit will
be refunded if notified 2 weeks before arrival date; 3 weeks notice
is needed for F-G units; otherwise the cancellation is short notice
and there is no refund. There are no refunds for early
checkouts, weather, or no shows.
Check-In/Check-Out: Check in time is
after 2pm and check-out is prior to 10:00am. If you wish to
arrive prior to 2pm and the rooms are still being prepared, we can
do all the paperwork to facilitate your check-in. We can
contact you by cell phone to notify you that your room is ready.
We will request a $20 refundable cash key deposit. During peak
season, on occasion, check in time may be delayed due to high
occupancy levels.
Additional Charges: Additional
charges may be assessed for abnormal room wear and tear, missing or
damaged items or checking out later than 10am unless other
arrangements are made.
Smoking: We are a smoke free
facility and smoking is not allowed anywhere on the property.
Our smoke free agreement is required to be signed by all adults and
is legally binding. Any non-adherence to this agreement will
result in cancellation of the reservation without refund, eviction,
and assessment of clean up expenses. Smokeless or e-cigarettes
are not permitted by NJ state law A 4227/4228. For the health and
well-being of all our guests, our non smoking policy is strictly
enforced.
Parking: There is one free parking
space per unit in our lot. Townhouses and two bedroom units
are entitled to 2 stacked parking spaces. Please park properly
and display parking permit in front window at all times while parked
in our lot. Extra large vehicles will not fit in our spaces
and may need to park in public street areas. No bicycles,
skateboards, rollerblades, scooters, water guns are allowed within
the building. Please lock bicycles in racks provided in front
of the office.
Pets: Sorry, no pets allowed. |
